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(I can't believe we're still having this conversation but...) My take on it is this: With Linux, Windows and Android, when something goes wrong, you may be ab

by rahoulb 11y ago

(I can't believe we're still having this conversation but...) My take on it is this: With Linux, Windows and Android, when something goes wrong, you may be able to fix it. For example, my wife's HTC One M8 received an OTA update that bricked it. I googled it, and started trying to fix it. 8 hours later it's still bricked, but I've found a couple more articles that I will try next. The same happens when I use a Linux box and it goes wrong. Or a Windows box and it goes wrong. When a Mac goes wrong, I generally spend no more than an hour trying to fix it. Either it works or I run out of options. When an iOS device goes wrong, I generally spend about ten minutes trying to fix it. Google a solution, it either works or it runs out of options. To some people, the Android situation is preferable - I can fix it myself and it's a problem I want to solve. So I'm happy to spend the time looking into it. Personally, I spend all my working day fixing technical problems. I don't want to spend any more time chasing solutions. I'm actually grateful to iOS for giving me a binary yes/no answer within minutes.

josteink 11y ago
> (I can't believe we're still having this conversation but...) Like I finished my comment with: This is how I see things. But I'm not going to assume that applies to everyone everywhere, like the author of the linked article does. My comment was meant as a contrasting view just to illustrate how wrong broad generalizations like the author made can go. Anyway, bad generalizations are bad generalizations no matter who makes them and no matter what they are about. The plural of anecdote is not data. Etc etc. But if people instead wish to discuss how I see things and how those views are somewhat wrong... They should be free to do so, even though they're obviously also going to be doing the exact same "mistakes" they accuse me of.
cbeach 11y ago
> When an iOS device goes wrong, I generally spend about ten minutes trying to fix it. Google a solution, it either works or it runs out of options. If my iPhone was bricked by a software update and I couldn't fix it, I'd simply take it to one of the many nearby Apple Stores, and (going by previous experience), they'd fix it or replace it without fuss. Try taking your HTC One M8 back to Carphone Warehouse if you ever get in trouble. I'd be interested to see how their service compares.
- josteink 11y ago
  Note everyone is missing the point of my post (and I'll have to accept blame for that), but still... > Try taking your HTC One M8 back to Carphone Warehouse if you ever get in trouble. I'd be interested to see how their service compares. I'd just load it up with fastboot and reflash the firmware image. No need to go to a store of any kind. 5 minutes and done :)
  - singham 11y ago
    Thankfully I can understand what you said. Because I have recently flashed my S2 with custom Lollipop ROM.
  - rahoulb 11y ago
    And I'm 8 hours in to that process. Not 5 minutes. I've learnt a load of stuff I never knew about Android in the process, but the facts are it still doesn't work and I've wasted several hours. And yes that's my fault. I probably started out by doing the wrong things and wasting a load of time. But I'm not stupid, I just didn't know where to begin.
    - josteink 11y ago
      My point, was that I am not stupid enough to assume the rest of the world has to be exactly like my immediate surroundings. Unlike author of the article submitted here. It's a very weak base for an article.
- Yetanfou 11y ago
  > "... I'd simply take it to one of the many nearby Apple Stores, ..." Which hooks up quite well with the aformentioned image of apple being more of an urban phenomenon. The only apple stores around here sell apples - and other fruit. The 'nearest apple store' would be about 70 km to the south, I guess. In contrast, the USB port on my laptop is about half a meter away from me. Fixing an Android device would take me a few minutes - flash, reboot, restore backup. Having an iOS device fixed would take a significant part of a day, if not longer. In other words, if you a) live in an urbanised area which b) sports apple stores you might be able to get your problems fixed. If you live elsewhere you'll be better off fixing those problems yourself - assuming you have the technical aptitude needed to do so.

by rahoulb 11y ago

josteink 11y ago

> (I can't believe we're still having this conversation but...) Like I finished my comment with: This is how I see things. But I'm not going to assume that applies to everyone everywhere, like the author of the linked article does. My comment was meant as a contrasting view just to illustrate how wrong broad generalizations like the author made can go. Anyway, bad generalizations are bad generalizations no matter who makes them and no matter what they are about. The plural of anecdote is not data. Etc etc. But if people instead wish to discuss how I see things and how those views are somewhat wrong... They should be free to do so, even though they're obviously also going to be doing the exact same "mistakes" they accuse me of.

cbeach 11y ago

> When an iOS device goes wrong, I generally spend about ten minutes trying to fix it. Google a solution, it either works or it runs out of options. If my iPhone was bricked by a software update and I couldn't fix it, I'd simply take it to one of the many nearby Apple Stores, and (going by previous experience), they'd fix it or replace it without fuss. Try taking your HTC One M8 back to Carphone Warehouse if you ever get in trouble. I'd be interested to see how their service compares.

josteink 11y ago
Note everyone is missing the point of my post (and I'll have to accept blame for that), but still... > Try taking your HTC One M8 back to Carphone Warehouse if you ever get in trouble. I'd be interested to see how their service compares. I'd just load it up with fastboot and reflash the firmware image. No need to go to a store of any kind. 5 minutes and done :)
- singham 11y ago
  Thankfully I can understand what you said. Because I have recently flashed my S2 with custom Lollipop ROM.
- rahoulb 11y ago
  And I'm 8 hours in to that process. Not 5 minutes. I've learnt a load of stuff I never knew about Android in the process, but the facts are it still doesn't work and I've wasted several hours. And yes that's my fault. I probably started out by doing the wrong things and wasting a load of time. But I'm not stupid, I just didn't know where to begin.
  - josteink 11y ago
    My point, was that I am not stupid enough to assume the rest of the world has to be exactly like my immediate surroundings. Unlike author of the article submitted here. It's a very weak base for an article.
Yetanfou 11y ago
> "... I'd simply take it to one of the many nearby Apple Stores, ..." Which hooks up quite well with the aformentioned image of apple being more of an urban phenomenon. The only apple stores around here sell apples - and other fruit. The 'nearest apple store' would be about 70 km to the south, I guess. In contrast, the USB port on my laptop is about half a meter away from me. Fixing an Android device would take me a few minutes - flash, reboot, restore backup. Having an iOS device fixed would take a significant part of a day, if not longer. In other words, if you a) live in an urbanised area which b) sports apple stores you might be able to get your problems fixed. If you live elsewhere you'll be better off fixing those problems yourself - assuming you have the technical aptitude needed to do so.