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How would they prove that the damage was caused by a third-party battery if there was no security feature to authenticate first-party ones? People would buy th

by pilif 11y ago

How would they prove that the damage was caused by a third-party battery if there was no security feature to authenticate first-party ones? People would buy third party batteries and put the original back before filing a warranty claim

qb45 11y ago
Heat damage or busted overvoltage protection diode. Is there something else a broken/wrong battery can do to a laptop?
- TeMPOraL 11y ago
  It can literally burst into flames?
  - qb45 11y ago
    They sometimes do, but then it's obvious that the laptop has been damaged by battery so the user would better show remnants of a genuine one before asking for warranty replacement.
    - Klathmon 11y ago
      But warranty replacement is only one aspect, what happens when a social media website gets a tweet from someone saying their lenovo exploded? Something like that could significantly hurt the brand
      - qb45 11y ago
        Various battery powered devices, including laptops, have been in use for decades. How many times somebody publicly blamed 3rd party battery failure on device vendor? Links or it doesn't happen.
        frankchn 11y ago
        Not batteries, but Apple has had problems with third party chargers in the past. The initial reports often do not say whether a third party charger/accessory is used and just says things like "Chinese flight attendant electrocuted after picking up charging iPhone 5", which is not a good look for Apple. * http://www.pcmag.com/article2/0,2817,2484293,00.asp http://www.pcmag.com/article2/0,2817,2484293,00.asp * http://www.nydailynews.com/news/world/chinese-teen-dies-charging-iphone-electrocutes-article-1.1886994 http://www.nydailynews.com/news/world/chinese-teen-dies-char...
      - reirob 11y ago
        This was the case with non-Apple iPhone chargers that damaged the iPhones. I've seen it on TV in France. I would reckon that it strengthened the Apple brand, because since then more users were afraid to buy non-Apple accessories. However it didn't make Apple move to change their interface to a standard USB like other vendors have. So much for brand damage.
rincebrain 11y ago
As other people have said, fire or blast damage from the battery would be a sign, but they don't even necessarily have to prove it's from the battery to not cover it under warranty, just that it wasn't an inherent manufacturing defect.

by pilif 11y ago

qb45 11y ago

Heat damage or busted overvoltage protection diode. Is there something else a broken/wrong battery can do to a laptop?

TeMPOraL 11y ago
It can literally burst into flames?
- qb45 11y ago
  They sometimes do, but then it's obvious that the laptop has been damaged by battery so the user would better show remnants of a genuine one before asking for warranty replacement.
  - Klathmon 11y ago
    But warranty replacement is only one aspect, what happens when a social media website gets a tweet from someone saying their lenovo exploded? Something like that could significantly hurt the brand
    - qb45 11y ago
      Various battery powered devices, including laptops, have been in use for decades. How many times somebody publicly blamed 3rd party battery failure on device vendor? Links or it doesn't happen.
      - frankchn 11y ago
        Not batteries, but Apple has had problems with third party chargers in the past. The initial reports often do not say whether a third party charger/accessory is used and just says things like "Chinese flight attendant electrocuted after picking up charging iPhone 5", which is not a good look for Apple. * http://www.pcmag.com/article2/0,2817,2484293,00.asp http://www.pcmag.com/article2/0,2817,2484293,00.asp * http://www.nydailynews.com/news/world/chinese-teen-dies-charging-iphone-electrocutes-article-1.1886994 http://www.nydailynews.com/news/world/chinese-teen-dies-char...
    - reirob 11y ago
      This was the case with non-Apple iPhone chargers that damaged the iPhones. I've seen it on TV in France. I would reckon that it strengthened the Apple brand, because since then more users were afraid to buy non-Apple accessories. However it didn't make Apple move to change their interface to a standard USB like other vendors have. So much for brand damage.

rincebrain 11y ago

As other people have said, fire or blast damage from the battery would be a sign, but they don't even necessarily have to prove it's from the battery to not cover it under warranty, just that it wasn't an inherent manufacturing defect.