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Considering the damage a 3rd party battery can potentially cause, I can see where Lenovo is coming from. Of course there's also the aspect of securing margins
by pilif 11y ago
Considering the damage a 3rd party battery can potentially cause, I can see where Lenovo is coming from.
Of course there's also the aspect of securing margins on accessories, but there's also the aspect of making sure people's machines don't go up in flames or fail in ways that might trigger expensive repairs (which Lenovo will have to pay for if the device is still in warranty)
- deleted 11y ago[deleted]
- wslh 11y agoWe need a list of good/bad batteries then, and a label telling you to use the original batteries.
- rincebrain 11y agoThe problem is that, in a lot of cases, there's little QC on the third-party batteries, or even necessarily ways to validate the battery, since they're all just going to be using one of a handful of "copied" chips. Then you get into fun with who's liable if a battery explodes - many of these vendors don't really have much concrete existence, and good luck with a "warranty". Source: tried playing hard and fast with batteries a few times, including helping someone solder his own cells into a dead first-party battery.
- rincebrain 11y agoLenovo would only have to cover the repair if you had the incidental damage coverage - last I checked, they're pretty sticky about not covering things that aren't manufacturer defect unless you have it.
- pilif 11y agoHow would they prove that the damage was caused by a third-party battery if there was no security feature to authenticate first-party ones? People would buy third party batteries and put the original back before filing a warranty claim
- qb45 11y agoHeat damage or busted overvoltage protection diode. Is there something else a broken/wrong battery can do to a laptop?
- TeMPOraL 11y agoIt can literally burst into flames?
- qb45 11y agoThey sometimes do, but then it's obvious that the laptop has been damaged by battery so the user would better show remnants of a genuine one before asking for warranty replacement.
- Klathmon 11y agoBut warranty replacement is only one aspect, what happens when a social media website gets a tweet from someone saying their lenovo exploded? Something like that could significantly hurt the brand
- qb45 11y agoVarious battery powered devices, including laptops, have been in use for decades. How many times somebody publicly blamed 3rd party battery failure on device vendor? Links or it doesn't happen.
- frankchn 11y agoNot batteries, but Apple has had problems with third party chargers in the past. The initial reports often do not say whether a third party charger/accessory is used and just says things like "Chinese flight attendant electrocuted after picking up charging iPhone 5", which is not a good look for Apple. * http://www.pcmag.com/article2/0,2817,2484293,00.asp http://www.pcmag.com/article2/0,2817,2484293,00.asp * http://www.nydailynews.com/news/world/chinese-teen-dies-charging-iphone-electrocutes-article-1.1886994 http://www.nydailynews.com/news/world/chinese-teen-dies-char...
- qb45 11y agoVendors shouldn't be liable for actions of users. And if they are doing this out of well-meant concern for user safety, I suppose this warning screen during bootup would suffice. I would like to know if there are some actual regulations/litigations which forced them or if it's just another money grab like this SuperFish adware.