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As crad suggests in his reply, never, ever make the mistake of thinking grocery-store chains are managed by knuckle-dragging morons. Grocery retailing is a hel
by CamperBob 17y ago
As crad suggests in his reply, never, ever make the mistake of thinking grocery-store chains are managed by knuckle-dragging morons. Grocery retailing is a hell of an interesting business.
A grocery store is like a miniature, specialized Disneyland. Rule #1: everything you see, from shelf height to lighting to back-end IT, is intentional. Rule #2: in the event you see something that looks arbitrary or unimportant, see rule #1.
- waterlesscloud 17y agoWhen you think about the tiny margins grocery stores survive on (1% is the commonly quoted stat), it's easy to see that they're forced to be well run. Make many mistakes and they're out of business.
- andrewljohnson 17y agoNever make the mistake of thinking this is equally true of all chains. Some chains, such as Giant Eagle, are known for their data mining. Others just follow the leader.
- arethuza 17y agoI don't know about the US (I suspect it will be the same) - but the chains in the UK compete with each other like a bunch of hyperintelligent velociraptors. Quite good for customers though - in the (rather affluent) area where I live we have a Sainsburys, Waitrose and M&S food store and they are clearly locked in polite but vicious competition.