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> Everyone should just calm down and stop whining. They've responded that they are working on a solution, it will take a while to implement. As someone who's a
by joshmanders 11y ago
> Everyone should just calm down and stop whining. They've responded that they are working on a solution, it will take a while to implement.
As someone who's actually involved in the Dear Github movement and not just some commenter on HN, not a single one of us wanted them to respond immediately with "We're doing this, and this for you RIGHT NOW" and stop everything their doing.
While today's response is a good sign, it does nothing more than satisfy what you should have done from the start. Respond that they are aware of the situation and will have a better response in time. That time could be 3 days, 3 weeks, or 3 months. Just acknowledging that they seen it and are addressing it is good enough.
Their support has been notorious (we've outlined it on the letter) for not being responsive... So the best response is quietness for almost a month, just to say "We see your letter, we will prepare something soon."?
- chris_wot 11y agoYou really, really need to reach out to Jono Bacon via email.
- joshmanders 11y agoThis article was covered by top tech news sources, why the heck does everyone need to reach out privately?
- chris_wot 11y agoI thought you said you were directly involved with that letter? Don't you want to talk to one of the people who could make that happen?