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Just a tip from a person who's interacted with cranky people for a long time.... When I get feedback, especially negative, I like to think about it before I re
by bphogan 11y ago
Just a tip from a person who's interacted with cranky people for a long time....
When I get feedback, especially negative, I like to think about it before I respond. And I may take a month to respond.
But I always immediately respond with something like
"Thank you for providing feedback, and thanks for your patience while I think about your feedback, discuss it, and respond appropriately."
At least you then know I'm not ignoring it.
- pflats 11y agoAs a classroom teacher, I agree wholeheartedly. A timeline for when you will respond in more depth (24h, a week, a month) is also quite helpful.
- slavik81 11y agoThey responded in the original HN thread saying basically that.
- enraged_camel 11y agoMost Github users don't read HN.
- mhurron 11y agoMost GitHub users probably also didn't know about the open letter in the first place.