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How so? We have an skilled support team (including engineers) working with customers everyday which is what we think of as our primary human connection.
by bryanh 11y ago
How so? We have an skilled support team (including engineers) working with customers everyday which is what we think of as our primary human connection.
- ahstilde 11y agoNot OP, but perhaps he means a publically prolific persona who is immediately identifiable with the company. Someone akin to Evan Spiegal and Snapchat, Jack Dorsey and Square/Twitter, etc. I'm not inclined to agree, but I'm just trying to elaborate.
- asp2insp 11y agoAlso not OP, but perhaps (s)he's looking for something like Clippy to put a face on the digital assistant?
- giarcyevod 11y agoI have first hand experience on how awesome the support team is and salute them for the great work they no doubt do every day. I don't mean to offend in any way it was more of a general feeling I got when using the service and having known Zapier for a while now. Since the dawn of business time humans have done business with other humans and even in the digital age I don't think that has changed. To see a friendly face on the homepage that has worked hard to get the business to where it is. Who I know is working hard to look after my data and make sure it gets from A to B. Again just a gut feeling I had when I saw the homepage. Apologies for the 180 of the questions you had been expecting! Keep up the awesome work dude :)
- deleted 11y ago[deleted]
- bryanh 11y agoThanks for the comment - that was a nice explanation. We will see what we can do!