We don't have enough data yet, but seems to work better on people who use the computer often. Older demo or people who are on the go constantly, prefer phone ca

We don't have enough data yet, but seems to work better on people who use the computer often. Older demo or people who are on the go constantly, prefer phone calls obviously. As far as disadvantages, this is not a replacement to email or phone, it's more to get faster the call/meeting. You let people chose how to get in touch first and chat has much less friction than phone calls... You can also use it to warm up leads