>No, just no. There is no point to any of all this search technology and this accumulated knowledge if no one uses it. Is there a manual? Is it searchable? I

>No, just no. There is no point to any of all this search technology and this accumulated knowledge if no one uses it. Is there a manual? Is it searchable? Is it up to date? Is it common knowledge or has it already been pointed out? Was it written for programmers or does it require business/domain knowledge to understand? You could theoretically plop someone with the ability to read English in front of a computer with internet connection and they could learn just about anything out there, but a little guidance is going to massively improve their productivity. The way we should handle this at work is when someone comes asking for a fish, go on a little fishing expedition. If they don't get the fish themselves, provide them one. Keep an eye open for the ones who are learning and the ones who don't care to learn and respond accordingly. Outside of work it has to work a bit differently for a number of factors. You don't have nearly the obligation to help others work together, there are far more people, there is less direct communication. I'm not sure if there is a better rule that doesn't end up being abrasive.