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My approach is to answer the question and then tell them they can find the answers faster in the manual/docs.
by sotojuan 11y ago
My approach is to answer the question and then tell them they can find the answers faster in the manual/docs.
- mhurron 11y agoThe problem with this approach is you make it easier to ask the question than search the documents. Your doing all the work, they just have to sit back and let someone else do it for them.
- lucb1e 11y agoNot really. The main reason I hate asking questions online is because of the delay in getting a response. Even if I could get the correct answer on a silver plate every time, I'd prefer finding out in a timely manner by myself so I can get on with the thing I'm doing.