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Call centres created millions of jobs. Technology threatens to take them away
- onion2k 11y agoCall centres have created millions of good jobs in the emerging world. There's no doubt that working in a call centre is better than subsistence farming, but that doesn't mean those call centre jobs are necessarily "good". They're just better than the alternative. The ideal should be to raise the bar even further so that everyone, globally, can take advantage of technology to have interesting, creative work to do and leave all the work that can be done by a machine to be done by machines.