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Winning? The company is a giant mess, and the shit has not even hit the fan yet, this is just the start. Parker didn't accomplish anything positive as CEO of Z
by dininglogistics 11y ago
Winning? The company is a giant mess, and the shit has not even hit the fan yet, this is just the start.
Parker didn't accomplish anything positive as CEO of Zenefits, ever. There's a ton of companies using Zenefits services who aren't happy. They haven't left because switching is a major pain in the ass. You think it's by accident that Parker chose to disrupt three of the industries with the highest customer retention rates. This board knows damn well that it's not because the (industry) solutions are awesome, it is because switching is painful and costly. Zenefits overall customer satisfaction sucks, as does feedback from employees and overall morale, check GlassDoor.
Parker found a way to piss off not just one highly regulated industry (health insurance) but three. He told a "journalist" from BI that the CEO of ADP "threatened him like Dirty Harry" in true SF/SV tabloid fashion. You think Warren Buffet ever did something like that?
From day one, on stage at TC Disrupt, he acted like a cocky spoiled brat, which is precisely what he is.
He managed to create enemies with many of the companies Zenefits originally did business with, and then relished in it when it made headlines, ala "project nutshot".
Zenefits is a company that is not only on track to lose hundreds of millions of its investors money, but it literally put its employees freedom at stake. People could be facing jail time because of how blatantly Zenefits ignored the law. More than 80% of sales in WA were by unlicensed reps. Tip of the iceberg.
Had Zenefits reached a $60M run rate without breaking the law, without requiring over $500M in VC, without requiring a near $100M burn rate, without Parker being abusive and unprofessional, well I'd have no choice but to congratulate Parker on his accomplishments.
All this guy did was burn through a ton of money, make a fool out of his investors and mismanage this company to the point where the massive fundraising at a $4.5B valuation, and all but inevitable write down, have sent every employees shares into a watery grave.
Learn from this. Don't try to romanticize the Zenefits story. If you look beyond the PR machine, you'll find a company that has done almost everything wrong under the helm of someone who was more interested in accomplishing something for himself, "proving people wrong", because of the self-described chip on his shoulder.
Just be glad you're not David Sacks, because unwinding this mess is going to be nearly impossible, and investors are going to be brutal. I wouldn't want to have to answer to Jordan Catalano.
- stale2002 11y agoIn 3 year they went from nothing to being worth 4 billion dollars. Thats certainly winning for the investors.
- leroy_masochist 11y agoNot a win until there's a liquidity event
- andrewfromx 11y agoAnd Travis at Uber? Also "proving people wrong", because of a chip on his shoulder? Did Uber flaunt the law? Or did they end up changing the laws because people like Uber so much? I'm pretty sure this is how every big disruption goes. It's messy. People get super pissed. And it comes down to political views on were the regluations even needed in the first place.
- dininglogistics 11y agoBy messy, do you mean like creating a working environment that encourages people to commit felonies in order to accelerate sales? Because usually employees get screwed out of stock in hyper-growth start-ups that raise hundreds of millions at unsustainable valuations, not go to jail. No one typically has to worry about breaking the law in order to meet absurd sales goals. You think maybe just maybe Parker kind of painted the company into a corner by telling investors like Fidelity and TPG that Zenefits could become a $100 Billion market cap company and that they're leaving money on the table. Zenefits fall from grace will become the cautionary tale from this technology boom. Disrupt an industry all you want, just don't put your employees freedom, or your own, at risk. Also, invoking TK is pointless and shows that you can't distinguish apples from oranges.