Like, they never blocked your account for logging in from abroad? My first account is still in zombie state because it can't be closed without sending them sca

Like, they never blocked your account for logging in from abroad? My first account is still in zombie state because it can't be closed without sending them scans of some papers I couldn't care less about sending (and didn't have them abroad). There was no money there so I simply opened another one, but still an annoyance.