Wrong, they aren't packet shaping. They have bad peering. They refuse to add an adequate amount of peering to video services like Netflix and YouTube. The resu

Wrong, they aren't packet shaping. They have bad peering. They refuse to add an adequate amount of peering to video services like Netflix and YouTube. The result is oversaturated routing during peak hours. By using a VPN you change the route taken to the video service, bypassing the oversaturated connections.