I don't get all the hate. Reading the comments here yesterday and then today again, made me really question what's going on in this community. They (InfluxDB)

I don't get all the hate. Reading the comments here yesterday and then today again, made me really question what's going on in this community. They (InfluxDB) made huge progress, they work hard on an open source DB (and ecosystem) and people insult them and question Paul Dix's >30 minute response time to your support questions in a HN thread.