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Are airlines adding more buffer time to flights? Not as much as you think
- tptacek 17y agoI honestly wouldn't care if they did, to a reasonable extent. The problem with bad on-time performance isn't that it takes me an extra 1-2 hours to get somewhere. It's that it makes my itinerary unpredictable; for instance, I miss connections. This isn't just a customer "perception" issue.