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Start from this perspective, it is the caller who is being rude, the caller who responds to kindness with additional rudeness, and the caller who wants to take
by mattmcknight 11y ago
Start from this perspective, it is the caller who is being rude, the caller who responds to kindness with additional rudeness, and the caller who wants to take money from you. Kindness doesn't work in this case.
They are calling from huge banks of numbers in my own local exchange, Ohio, Florida; you can't just block all numbers. I get 5-10 per day. They won't reveal who they are working for in many cases, so there is no one to complain about. The whole idea of being called by someone you don't know is at risk, and we are going to have to switch to a clean list, instead of a block list.
The best solutions just make it much more expensive for them to do this. What it does have to do is cost the company money, and increase total utility by preventing them from wasting others' time.
- hardwaresofton 11y agoYes, the caller has done many rude things. There is no point, however, where responding kindly is not an option. You always have a choice on how to respond. Also, I'm not against making this more expensive for telemarketing companies, I'm just against this particular means, and the seemingly prevalent groupthink that every telemarketer on the end of any phone line is a scumbag trying to harm you and your family in any way possible. Also, all you're going to do is start an arms race. If it become profitable for telemarketing companies to hire developers to find ways to detect this "solution", things will just go back to the way they were.
- tamana 11y agoCould you help us understand, which companies are using telemarketing to sell legitimate services that some customers want? And why don't they clearly identify themselves and respect the customer's concerns (not just reading off a script)