For what it's worth this happened to me through a client's account (client wasn't checking emails and didn't see warning mails re CC expiring). I reached out to

For what it's worth this happened to me through a client's account (client wasn't checking emails and didn't see warning mails re CC expiring). I reached out to customer support once the site went down and even though we were beyond the cut-off deadline they re-activated all the droplets. Perhaps they have updated their process in this regard. I also learned my lesson and made sure I got forwarding on all mails related to DO.