3 ms·

I'm wondering how they fixed the problem with cleaners that take the client away and get paid directly instead of going through Homejoy platform. It's similar t

I'm wondering how they fixed the problem with cleaners that take the client away and get paid directly instead of going through Homejoy platform. It's similar to Upwork I guess, where the same possibility exists, but still works. Focusing on the cleaner profile is interesting as the cleaner will only get more number of jobs done when they're realized through the platform. I don't have the details about this change from Homejoy to Homeaglow, but I would like to know :) At least the Business Insider's article didn't mention or I didn't get it.

tvjunky 11y ago
Yes, this is an interesting question. Watching PathJoy become HomeJoy and then close, I assumed (wrongly I guess) that they had moved from the match making concept into an actual cleaning company that owned the whole process. This BTW is how traditional companies keep employees from stealing clients. The employment has greater value than the single client. At any rate, it's more obvious in this latest iteration that they think there is a platform play here.