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At one of my previous companies, once we reached significant volume, Cybersource asked us for a material percentage of our transaction volume as a reserve, othe
by pfarnsworth 11y ago
At one of my previous companies, once we reached significant volume, Cybersource asked us for a material percentage of our transaction volume as a reserve, otherwise they would shut us down. I would never use them again as a processor.
- theGREENsuit 11y agoI have a project at work involving Cybersource who we've chosen as a processor recently. I'm curious what they considered significant volume.
- song 11y agoI've used them for a customer processing more than 20 million dollars/year and we didn't have that. The merchant account does take a small percentage as a rolling reserve though (3% if I remember correctly). In term of programing, I much prefer dealing with Braintree but Cybersource is not too bad (not the worse gateway I've dealt with, less issues tha Authorize.net)