And that's exactly not what was happening here. It was not a random person, it was not about off-time, and it was not a generalization of specific behaviour, bu

And that's exactly not what was happening here. It was not a random person, it was not about off-time, and it was not a generalization of specific behaviour, but targeted critic of a specific occurrence happening to the author (or in your example, the caller). But by the way: If someone tells you you are lazy on the weekends and you actually know you are lazy on the weekends, that is also not an insult. It is just a true observation. If you feel ashamed then it is because you don't want to be lazy on the weekend, for whatever reason. It is possible you mean that as feeling insulted by being judged. But that is another story and not the definition of insult. Insult would be if the caller would call you a lazy piece of shit for being incredibly lazy on the weekend – the explicit defamatory judgment. This honor insulting part is missing from the original scenario.