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This is very true. My experience has always been that my team performed better when there were /less/ controls on their time, rather than more. I also found i
by hlieberman 11y ago
This is very true. My experience has always been that my team performed better when there were /less/ controls on their time, rather than more. I also found it was important to explain the reasons /why/ a particular thing needed to be done by a certain date, on the occasions that some external pressure needed it to be done.
People don't mind pulling out the stops and working extra hard, as long as it's occasional and /necessary/. It's absolutely morale-killing to do so for an arbitrary deadline, however. Nothing burns out a team faster than death-marches to deadlines pulled from thin air.
- jaggederest 11y agoAnd of course, the other key part of that is that you should consider those exceptional cases to be exceptions, in the sense of errors. When production goes down, or the sales team overpromises, don't just fix it, figure out why it happened and do the full root cause analysis.