Seems to me that MS is struggling with bureaucracy, which is made worse by product-lines that are super-complexified by a need to be backwards, sideways and ups

Seems to me that MS is struggling with bureaucracy, which is made worse by product-lines that are super-complexified by a need to be backwards, sideways and upside-down compatible with the rest of the universe. Factor in workplace politics and the job of bringing innovation to market is harder than hell.