I wouldn't go so far as to avoid them if they have a website. However, my own opinion is that if you need a locksmith or a plumber, go to the good-old-fashioned

I wouldn't go so far as to avoid them if they have a website. However, my own opinion is that if you need a locksmith or a plumber, go to the good-old-fashioned Yellow Pages. Look for someone local, and LOOK FOR THE LICENSE NUMBER. If you're sufficiently paranoid, check up on that license number before calling them.