What gets measured gets ... * Managed [1] * Done * Gamed * "Optimized" * Cheated Especially if there are rewards associated with the measurement. 1. http

What gets measured gets ... * Managed [1] * Done * Gamed * "Optimized" * Cheated Especially if there are rewards associated with the measurement. 1. http://www.druckerinstitute.com/2013/07/measurement-myopia/ http://www.druckerinstitute.com/2013/07/measurement-myopia/