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Marketing page copy: "Unlimited 1GB servers" FAQ when signed in: "Each plan has a maximum capacity for the amount of servers its allowed to create. Due to the

by al2o3cr 11y ago

Marketing page copy: "Unlimited 1GB servers" FAQ when signed in: "Each plan has a maximum capacity for the amount of servers its allowed to create. Due to the significant amount of dedicated resources we provide, we can't literally give you unlimited servers. However, you could upgrade your plan whenever you'd like." So your marketing page is LITERALLY a lie. Good job.

totalrobe 11y ago
To further the confusion, under the 'Personal' option it says you can have either one 2GB or two 1GB servers...so is it two or unlimited? edit I'm assuming they are trying to convey that you quickly can spin instances up and down?
BorisMelnik 11y ago
but isn't it the same with Amazon and all these other "unlimited backup" solutions? They are all literally a lie if you dig deep enough...some cases more deep than others.
- Cyberdog 11y ago
  Oh, well, if Amazon's marketing is lying too, then it must be okay then.
- CM30 11y ago
  Yep. It's a hosting cliche at this point, it's never really unlimited, it's almost almost overselling with a small note in the terms and conditions saying that some nebulous resource limit applies. It's pretty well known over at Web Hosting Talk. It's one of the reasons services by a certain notorious company called EIG have a poor reputation. Doesn't make it any more ethical to do it here though. The hosting business may be filled to the brim with sleazy companies and dodgy deals, but you don't need to do likewise in order to become successful.
destroyer998 11y ago
When you click the refund link in the footer, you are presented with a page not found error: https://ramgrid.com/legal/refunds https://ramgrid.com/legal/refunds Is this supposed to be scam or a joke?
- smt88 11y ago
  Edit: I take it back. It seems to be serious and not just a test. I found the creator's LinkedIn.[1] Previous comment: Probably a landing page to test a concept before the concept is developed. It's done frequently, but this person has done it rather sloppily. 1. https://www.linkedin.com/in/jasondecastro https://www.linkedin.com/in/jasondecastro
  - USNetizen 11y ago
    From a self-written description of his previous project: "I know what you're thinking. FkPaying is a brand new way to watch movies, download books, and download music. I built out a really nice website that's very intuitive and user friendly. Yeah... if you're reading this, the website might have been taken down by the FBI. It was a good run, folks. I hope I don't get taken to jail for this." Yeah, seems proud of being taken down by the FBI. I'm not really comfortable with people that take such pride in pushing the limits of the law and it doesn't bode well for the reputation of this current venture.
    - RIMR 11y ago
      Wow, really? I might need to report my card "lost" so that I can get a new number. Stripe protects that information from the vendor, right? Though I doubt this kid is going to try to be that brazen, especially since he is using his real name to do this (assuming this isn't a fake identity). Might request a new number just in case. I really don't trust this asshole anymore.
      - smt88 11y ago
        I wouldn't be too hasty to call him an asshole. Based on his LinkedIn, I think he's just a kid without any work experience and, consequently, without much understanding of professionalism. "FuckPaying" seem to be not that different from one of us wanting to start some kind of Napster when we were young, and I think a lot of grown HN users are probably PopcornTime users...
frik 11y ago
It's a carbon copy of this template: http://themes.getbootstrap.com/products/marketing http://themes.getbootstrap.com/products/marketing Even the pricing area and the footer text are 100% just a copy. There is certainly not functional hosting service behind that, but maybe it a vehicle to test the water and collect emails of potential customers...
- nkozyra 11y ago
  Yikes. Yeah, stay away.
  - dmarlow 11y ago
    LOL, even the copyright link... which goes to a 404.
  - GordonS 11y ago
    I fail to see how using a pre-made Bootstrap template means 'stay away'?
    - RIMR 11y ago
      If they can't put any effort into their brand, what makes you think they'll put any effort into their service?
      - keehun 11y ago
        How about making the counter-argument that maybe all the energy is being spent on making the service good? If you had 50 hours to do something, and you either had the choice of spending 10 of it making your own marketing materials, or 1 of it for making a good looking page with a preexisting work, why not go with 1, if you want to spend 9 more hours perfecting the engineering side?
- pavornyoh 11y ago
  It's a carbon copy of this template: http://themes.getbootstrap.com/products/marketing http://themes.getbootstrap.com/products/marketing Even the pricing area and the footer text are 100% just a copy. This is why I love HN. If it is not authentic, you quickly get found out. OP, why didn't you at least edit the page and make it your own?
AdamSC1 11y ago
I don't think it is a lie I think it is poor wording. He mentions it is aimed at dev teams to easily allocate resources. I think the packages are you pay for a certain amount of RAM (i.e. 1GB, 12 GB, 100 GB, etc) and you can divide that on to an unlimited number of servers. So lets say I have a team of 6 people and I buy the 12 GB I can create 12 1GB servers, or I can create 6 2GB servers, or I can create 4 2GB servers and 3 1GB servers. If I have a team of 10 and I buy the "customize anyway plan" I could have instances that were 1GB, some that were 4GB and others that were 2GB. You buy the resources but can divvy it up into other instances that make sense for your team (at least that is what I gather).
- JangoSteve 11y ago
  But if there is a minimum of 1GB RAM per server, and the plan allows for up to 2GB total, then you can literally only create two 1GB servers. I'm not sure how a limit of two equates to unlimited. I was really confused by that on the pricing page.
- al2o3cr 11y ago
  Nope. I signed up (there's $9 I'm not seeing again) and you can only make 1GB servers. After you make two on the "Personal" plan, you get a message that you can't create any more: Stop right there! You have created all of the servers your Personal tier allows you to create. If you would like to upgrade your plan, please create a support ticket under the Billing section or send an e-mail anytime you're ready to business@ramgrid.com.
al2o3cr 11y ago
Some additional info, for those who are curious. I can't provide any interpretation, but I figured my $9 could help somebody. :) MotD: Welcome to Ubuntu 12.04.5 LTS (GNU/Linux 3.13.0-32-generic i686) * Documentation: https://help.ubuntu.com/ System information as of Mon Feb 1 14:14:55 EST 2016 System load: 0.0 Processes: 86 Usage of /: 4.5% of 18.32GB Users logged in: 1 Memory usage: 7% IP address for eth0: 158.69.xxx.xxx Swap usage: 0% Graph this data and manage this system at: https://landscape.canonical.com/ 108 packages can be updated. 95 updates are security updates. Your Hardware Enablement Stack (HWE) is supported until April 2017. Last login: Fri Jan 29 22:49:53 2016 --- /proc/cpuinfo: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 86 model name : Intel(R) Xeon(R) CPU D-1540 @ 2.00GHz stepping : 2 microcode : 0xffffffff cpu MHz : 1999.936 cache size : 12288 KB physical id : 0 siblings : 1 core id : 0 cpu cores : 1 apicid : 0 initial apicid : 0 fdiv_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss syscall nx lm constant_tsc eagerfpu pni pclmulqdq ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand hypervisor lahf_lm abm 3dnowprefetch xsaveopt fsgsbase bmi1 hle avx2 smep bmi2 erms rtm bogomips : 3999.87 clflush size : 64 cache_alignment : 64 address sizes : 42 bits physical, 48 bits virtual power management: output of top: top - 14:16:49 up 2 days, 15:27, 2 users, load average: 0.01, 0.02, 0.05 Tasks: 85 total, 1 running, 84 sleeping, 0 stopped, 0 zombie Cpu(s): 0.0%us, 0.0%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Mem: 1025276k total, 327124k used, 698152k free, 57376k buffers Swap: 1044476k total, 0k used, 1044476k free, 197292k cached output of df: Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/ubuntu--vg-root 19213004 878460 17335532 5% / udev 502876 4 502872 1% /dev tmpfs 102528 256 102272 1% /run none 5120 0 5120 0% /run/lock none 512636 0 512636 0% /run/shm /dev/sda1 240972 32534 195997 15% /boot Ownership info from nslookup for the IP range: RamGrid OVH-CUST-2158206 (NET-158-69-17-144-1) 158.69.17.144 - 158.69.17.159 OVH Hosting, Inc. HO-2 (NET-158-69-0-0-1) 158.69.0.0 - 158.69.255.255

by al2o3cr 11y ago

totalrobe 11y ago

To further the confusion, under the 'Personal' option it says you can have either one 2GB or two 1GB servers...so is it two or unlimited? edit I'm assuming they are trying to convey that you quickly can spin instances up and down?

BorisMelnik 11y ago

but isn't it the same with Amazon and all these other "unlimited backup" solutions? They are all literally a lie if you dig deep enough...some cases more deep than others.

Cyberdog 11y ago
Oh, well, if Amazon's marketing is lying too, then it must be okay then.
CM30 11y ago
Yep. It's a hosting cliche at this point, it's never really unlimited, it's almost almost overselling with a small note in the terms and conditions saying that some nebulous resource limit applies. It's pretty well known over at Web Hosting Talk. It's one of the reasons services by a certain notorious company called EIG have a poor reputation. Doesn't make it any more ethical to do it here though. The hosting business may be filled to the brim with sleazy companies and dodgy deals, but you don't need to do likewise in order to become successful.

destroyer998 11y ago

When you click the refund link in the footer, you are presented with a page not found error: https://ramgrid.com/legal/refunds https://ramgrid.com/legal/refunds Is this supposed to be scam or a joke?

smt88 11y ago
Edit: I take it back. It seems to be serious and not just a test. I found the creator's LinkedIn.[1] Previous comment: Probably a landing page to test a concept before the concept is developed. It's done frequently, but this person has done it rather sloppily. 1. https://www.linkedin.com/in/jasondecastro https://www.linkedin.com/in/jasondecastro
- USNetizen 11y ago
  From a self-written description of his previous project: "I know what you're thinking. FkPaying is a brand new way to watch movies, download books, and download music. I built out a really nice website that's very intuitive and user friendly. Yeah... if you're reading this, the website might have been taken down by the FBI. It was a good run, folks. I hope I don't get taken to jail for this." Yeah, seems proud of being taken down by the FBI. I'm not really comfortable with people that take such pride in pushing the limits of the law and it doesn't bode well for the reputation of this current venture.
  - RIMR 11y ago
    Wow, really? I might need to report my card "lost" so that I can get a new number. Stripe protects that information from the vendor, right? Though I doubt this kid is going to try to be that brazen, especially since he is using his real name to do this (assuming this isn't a fake identity). Might request a new number just in case. I really don't trust this asshole anymore.
    - smt88 11y ago
      I wouldn't be too hasty to call him an asshole. Based on his LinkedIn, I think he's just a kid without any work experience and, consequently, without much understanding of professionalism. "FuckPaying" seem to be not that different from one of us wanting to start some kind of Napster when we were young, and I think a lot of grown HN users are probably PopcornTime users...

frik 11y ago

It's a carbon copy of this template: http://themes.getbootstrap.com/products/marketing http://themes.getbootstrap.com/products/marketing Even the pricing area and the footer text are 100% just a copy. There is certainly not functional hosting service behind that, but maybe it a vehicle to test the water and collect emails of potential customers...

nkozyra 11y ago
Yikes. Yeah, stay away.
- dmarlow 11y ago
  LOL, even the copyright link... which goes to a 404.
- GordonS 11y ago
  I fail to see how using a pre-made Bootstrap template means 'stay away'?
  - RIMR 11y ago
    If they can't put any effort into their brand, what makes you think they'll put any effort into their service?
    - keehun 11y ago
      How about making the counter-argument that maybe all the energy is being spent on making the service good? If you had 50 hours to do something, and you either had the choice of spending 10 of it making your own marketing materials, or 1 of it for making a good looking page with a preexisting work, why not go with 1, if you want to spend 9 more hours perfecting the engineering side?
pavornyoh 11y ago
It's a carbon copy of this template: http://themes.getbootstrap.com/products/marketing http://themes.getbootstrap.com/products/marketing Even the pricing area and the footer text are 100% just a copy. This is why I love HN. If it is not authentic, you quickly get found out. OP, why didn't you at least edit the page and make it your own?

AdamSC1 11y ago

I don't think it is a lie I think it is poor wording. He mentions it is aimed at dev teams to easily allocate resources. I think the packages are you pay for a certain amount of RAM (i.e. 1GB, 12 GB, 100 GB, etc) and you can divide that on to an unlimited number of servers. So lets say I have a team of 6 people and I buy the 12 GB I can create 12 1GB servers, or I can create 6 2GB servers, or I can create 4 2GB servers and 3 1GB servers. If I have a team of 10 and I buy the "customize anyway plan" I could have instances that were 1GB, some that were 4GB and others that were 2GB. You buy the resources but can divvy it up into other instances that make sense for your team (at least that is what I gather).

JangoSteve 11y ago
But if there is a minimum of 1GB RAM per server, and the plan allows for up to 2GB total, then you can literally only create two 1GB servers. I'm not sure how a limit of two equates to unlimited. I was really confused by that on the pricing page.
al2o3cr 11y ago
Nope. I signed up (there's $9 I'm not seeing again) and you can only make 1GB servers. After you make two on the "Personal" plan, you get a message that you can't create any more: Stop right there! You have created all of the servers your Personal tier allows you to create. If you would like to upgrade your plan, please create a support ticket under the Billing section or send an e-mail anytime you're ready to business@ramgrid.com.

al2o3cr 11y ago

Some additional info, for those who are curious. I can't provide any interpretation, but I figured my $9 could help somebody. :) MotD: Welcome to Ubuntu 12.04.5 LTS (GNU/Linux 3.13.0-32-generic i686) * Documentation: https://help.ubuntu.com/ System information as of Mon Feb 1 14:14:55 EST 2016 System load: 0.0 Processes: 86 Usage of /: 4.5% of 18.32GB Users logged in: 1 Memory usage: 7% IP address for eth0: 158.69.xxx.xxx Swap usage: 0% Graph this data and manage this system at: https://landscape.canonical.com/ 108 packages can be updated. 95 updates are security updates. Your Hardware Enablement Stack (HWE) is supported until April 2017. Last login: Fri Jan 29 22:49:53 2016 --- /proc/cpuinfo: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 86 model name : Intel(R) Xeon(R) CPU D-1540 @ 2.00GHz stepping : 2 microcode : 0xffffffff cpu MHz : 1999.936 cache size : 12288 KB physical id : 0 siblings : 1 core id : 0 cpu cores : 1 apicid : 0 initial apicid : 0 fdiv_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss syscall nx lm constant_tsc eagerfpu pni pclmulqdq ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand hypervisor lahf_lm abm 3dnowprefetch xsaveopt fsgsbase bmi1 hle avx2 smep bmi2 erms rtm bogomips : 3999.87 clflush size : 64 cache_alignment : 64 address sizes : 42 bits physical, 48 bits virtual power management: output of top: top - 14:16:49 up 2 days, 15:27, 2 users, load average: 0.01, 0.02, 0.05 Tasks: 85 total, 1 running, 84 sleeping, 0 stopped, 0 zombie Cpu(s): 0.0%us, 0.0%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Mem: 1025276k total, 327124k used, 698152k free, 57376k buffers Swap: 1044476k total, 0k used, 1044476k free, 197292k cached output of df: Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/ubuntu--vg-root 19213004 878460 17335532 5% / udev 502876 4 502872 1% /dev tmpfs 102528 256 102272 1% /run none 5120 0 5120 0% /run/lock none 512636 0 512636 0% /run/shm /dev/sda1 240972 32534 195997 15% /boot Ownership info from nslookup for the IP range: RamGrid OVH-CUST-2158206 (NET-158-69-17-144-1) 158.69.17.144 - 158.69.17.159 OVH Hosting, Inc. HO-2 (NET-158-69-0-0-1) 158.69.0.0 - 158.69.255.255