Mostly when I face people that get a rise out of me, whether in a personal or business setting. How best do I react? What's the correct move? Do I respond in ki

Mostly when I face people that get a rise out of me, whether in a personal or business setting. How best do I react? What's the correct move? Do I respond in kind, with hostility, or is there a better way? That quote has wandered into my mind in innumerable number of situations.