There's a fine line, and I suspect the iPad is on the right side of it. What you probably want to shoot for is offering features that will leave 90% of your cu

There's a fine line, and I suspect the iPad is on the right side of it. What you probably want to shoot for is offering features that will leave 90% of your customers 99% satisfied. If you only offer the stuff that the bottom 50% needs, too many people will feel crippled (and that's what a dumbed down product will look like), whereas if you try to please that top 10%, you're going to have to make the UI far too complex. If you please 90% of the target audience, you'll likely end up with a clean interface without pissing off too many people. I'm all but certain the iPad will fully satisfy 90% of the people that buy it, especially since it's not being positioned as a desktop replacement.