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3 things I learned during 4+ years at Uber
- Smudge 11y agoSurge pricing was a brilliant way to ensure the marketplace could deliver when demand for drivers was high and/or supply was low, but it's also an example of why a "free" market can really screw over individuals at the worst time, when they really need a ride the most, for whatever reason. It's a tough problem to crack and you can sort of see any solution Uber offers to customers as a form of market regulation.