That is the difference between Uber's business model and the taxi business model. The first one is always (or at least mostly) recommened as superior and the se

That is the difference between Uber's business model and the taxi business model. The first one is always (or at least mostly) recommened as superior and the second as antique and over-regulated. But excatly, those are the reasons why the taxi business is so over regulated. It is, that customers can rely on their past experiences and learnings. That customers does not need the have the latest information.