A dozen years ago the phone frequently interrupted my coding in JBuilder and I patiently explained how to install Java since our website used an applet solely f

A dozen years ago the phone frequently interrupted my coding in JBuilder and I patiently explained how to install Java since our website used an applet solely for the purpose of correctly printing small PDF shipping labels on thermal printers. Those were the days. I was really happy when we finally hired a technical support person to handle the majority of the calls.