To risk getting sidetracked, what browser doesn't have zoom controls in the main menu? I just checked the default layouts of all of them and other than IE's cry

To risk getting sidetracked, what browser doesn't have zoom controls in the main menu? I just checked the default layouts of all of them and other than IE's cryptic "Tools" menu shaped as a gear, I wouldn't call the zoom feature hidden. Perhaps the problem was he was looking for the icon of a magnifying glass. That had to be abandoned because it conflicted with the standardish icon for "Find". But I generally agree with your sentiment. You can't rely on users to poke around and find features on their own. I recently talked to a teenager who despite having used Windows all his life said he only "just" learned about Alt-Tab.