> Ideally, we would like to convert them to paying customers after they fix their current issues... If your intentions to help are sincere, you must get face-t

> Ideally, we would like to convert them to paying customers after they fix their current issues... If your intentions to help are sincere, you must get face-time with a true decision maker at the C-Level. They may not have your expertise, so you must show them personally & privately why this is a problem. The public shaming tactic would likely backfire, and possibly be viewed as extortion.