note: i'm a former engineering manager at Zappos. (still with the company, just not a manager any more) you're making many mistakes in your opinion: 1. correl

note: i'm a former engineering manager at Zappos. (still with the company, just not a manager any more) you're making many mistakes in your opinion: 1. correlation and causation. this latest round of people leaving is only because there was an extension to the offer made in may for a group of people. far less left this last time than anticipated. 2. you aren't running the test long enough. because of this second offer, the hard work of self-organizing was largely being delayed. it actually feels like we are just beginning (at least in tech). 3. you are measuring the wrong thing. in no way does an attrition rate reflect the success of self-organization. any organization can be made better byt he right people leaving. the metrics i'm interested in are: 1) employee happiness, 2) customer delight, and 3) innovation rate. feel free to email me in a year to get an idea of what those are like then. (notice, a profitability metric is just an assumed by-product of those measurements, although it's not what we focus on).