The return policy is at least as much about marketing as it is about customer service.[1] We love them. [1] https://www.washingtonpost.com/news/business/wp/20

The return policy is at least as much about marketing as it is about customer service.[1] We love them. [1] https://www.washingtonpost.com/news/business/wp/2016/01/22/the-surprising-psychology-of-shoppers-and-return-policies/ https://www.washingtonpost.com/news/business/wp/2016/01/22/t...