4 ms·
I don't know the the number of customers who abused the return policy, but I have a feeling a strict return policy it's counter productive? I don't know if REI
by marincounty 11y ago
I don't know the the number of customers who abused the return policy, but I have a feeling a strict return policy it's counter productive?
I don't know if REI, or even Costco realized just how much crap we bought from them that was only bought, because in the back of, at least my mind; I thought I would use the item. Of course, I never used the impulse purchase, but bought it.
Now--I only buy the essentials. (By the way, all those high end watches at Costco are not covered by any manufacture's warranty. Costco has someone, somewhere that services the watches. I bought a watch there, and found this out later. I will return the watch if it ever fails--just on principle. It's still keeping perfect time a decade later. Gotta love Omega Seamasters. Actually, all high end watches are not bought, they are rented. It breaks--you need to send it back to the factory. They all stopped selling parts to 3rd party watch repairers.)
These stores must have done studies on consumer buying habits? I'm just assuming they are making more profits with strict return policies?