Can't judge whether holocracy has improved Zappos' financial results--and what else actually matters?--since Amazon doesn't break out Zappos separately. But I f

Can't judge whether holocracy has improved Zappos' financial results--and what else actually matters?--since Amazon doesn't break out Zappos separately. But I find it easy to believe that Zappos was ordered to reduce expenses; salaries are the easiest place to start cutting, but obviously if cut too much or recklessly results can suffer over time.