Customer support is what Amazon adds to the otherwise simple service of operating an online catalogue, stocking products and sending them out when ordered. As

Customer support is what Amazon adds to the otherwise simple service of operating an online catalogue, stocking products and sending them out when ordered. As you can see here, they are not doing a good job even in that department. Taking huge profits for basically failing. I have called this a lose-lose in the past. So -- be good and stop using amazon!