2FA is useful if someone knows your password (e.g. you re-use it, and it gets leaked) but it's not useful in this case. I have 2FA setup on my accounts, and whe

2FA is useful if someone knows your password (e.g. you re-use it, and it gets leaked) but it's not useful in this case. I have 2FA setup on my accounts, and when ever contacting customer support I've never had to prove I own the device.