2 ms·
1) That is a better description - although I feel like this only describes a small set of things that a government does - is this just for constituent services?
by mwseibel 11y ago
1) That is a better description - although I feel like this only describes a small set of things that a government does - is this just for constituent services? Is that a small or big part of the day to day work of a local government?
2) cool
3) cool
4) very cool
5) cool
7) Good
RE: YC - you guys should apply - email me at michael@ycombinator.com - this is a space I'm very interested in (I'm a poli sci major) and I think you have a good shot at getting into the summer batch
- tyre 11y ago1) Constituent services are at the heart of every local government and the data surrounding them are its vital signs. From an operations (top-down) perspective, constituent services tell you which departments are living up to their civic mandate. Think CSAT and NPS in SaaS companies — two metrics that predict retention and growth, that measure how you're doing and customers' faith in your future. If, bottoms-up, you want to drive democratic decision making with real data, look at the hundreds of millions of interactions constituents have with their local government. It's only by improving the day-to-day that governments get a high-level view of what structural changes need to be made. The product focus of Romulus is on those day-to-day users right now, but it's really the level above — the chiefs of staff, elected officials, city managers — that love the potential. YC) Will do. As a philosophy major, I'm glad to see more liberal arts around here.