I have a friend who's been a cop in the area for a few years and I recall him complaining about some circumstance that caused him to have to visit a house sever

I have a friend who's been a cop in the area for a few years and I recall him complaining about some circumstance that caused him to have to visit a house several times over a weekend (I want to say it was a monitored alarm system on an unoccupied residence that was malfunctioning). He said that despite knowing with complete certainty that it was a false alarm, he was required to treat it as though a crime in progress could be happening. I'm going to hazard a guess that a similar situation exists here -- a citizen complains and involves the police, they probably have no choice but to treat it as though "maybe this time the phone is really there". It may not be up to the local police, it could very well be a county/state regulation or law that causes that.