3 ms·
For us they seem to delay the shipping the item yet still claim two day shipping. For example ordering around midday (Pacific timezone) on a Thursday often res
by rogerbinns 11y ago
For us they seem to delay the shipping the item yet still claim two day shipping. For example ordering around midday (Pacific timezone) on a Thursday often results in the item not shipping until later on Monday, which then arrives Wednesday but more often Thursday morning. Every step on the way can be contrived as "two day", but it really took a week and that is the number we care about. We likely won't be renewing Prime.
Amusingly there are also those orders of things you don't care about getting immediately. Those seem to come fast, often less than 24 hours from ordering. Amazon doesn't know which items fall in which category (their media $1 credit is not worth it). Nor do they seem to notice breaking their own promises and proactively doing something about.
- knowaveragejoe 11y agoTo counter this anecdote with my own, I often get "2 day" shipping items delivered the day before they were supposed to arrive. Likewise, there's been multiple times where I've walked out the front door on the way to work at ~8AM and my package is already sitting there. Maybe it has something to do with location?
- cozzyd 11y agoSame here, both now (in Chicago) and previously (in Boston). I think there are Amazon warehouses nearby...
- rogerbinns 11y agoThe items are all fulfilled by Amazon so they know at the time of order what to promise, and also that it is Prime "2 day" shipping. As mentioned sometimes items come really quick, but it seems the ones you want the most are the ones delayed the most. (Of course those are also what you are paying most attention to.) My memory of prior years is that the vast majority of items arrived within time, and that it has been getting worse over the last year or so.
- nerfhammer 11y agoAnother interesting case is when you select the slowest shipping option and it shows up in 24-48 hours anyway. Happens all the time.