3 ms·

I found your rewards levels pretty interesting. For anyone who didn't look at the page: Similar to smart phone’s data plan, OneCook offers meal plan if you wan

I found your rewards levels pretty interesting. For anyone who didn't look at the page: Similar to smart phone’s data plan, OneCook offers meal plan if you want. Generally, the more food packages and longer period you purchase from our platform, the lesser cost your device will be. For example an unlocked device is $299 but a 12-month meal plan makes the device cost only $99. We recommend you to use our food packages because they come paired with our ready-to-use recipe programs. It saves your time to shop, chop and prepare food. However this is optional, you can still use your own ingredients. If you select a meal plan, each week you will spend at least $25 on our food packages, which equals to 3-4 one serving meals. Of course, similar to your data plan, you can cancel your meal plan to have an unlocked device anytime you want, as long as you pay the cancellation fee depending on the rest period of your meal plan. Is it not possible to cancel your meal plan?

tnl-hanlin 11y ago
Hi, thanks for being interested in OneCook! It is OK to cancel your meal plan. As said, it's like your smart phone's data plan. It's cheaper to get your phone with a data plan, and you can cancel the data plan by paying a cancellation fee. The cancellation fee is the number of remained weeks of your meal plan * 4. For example, you purchased the $99 with a 12-month plan, it's 52 weeks. So, if you can cancel your plan in the 30th week, then there would be 22 weeks remaining, which means 22 * 4 = 88 dollars as your cancellatioin fee. So the total of your device is 99 + 88 = 187 dollars.