Agreed, but I think there's not as much need with linode & rackspace. I believe they pretty much work as you would expect, and they're sufficiently open that i

Agreed, but I think there's not as much need with linode & rackspace. I believe they pretty much work as you would expect, and they're sufficiently open that if you asked questions my guess is that their default position would be to tell you (in contrast to Amazon.)