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Alright, I'll bite. We've all worked with really bright individuals before. What magically transformative thing happens when they become the average that would

• nostrademons 17y ago
  In my experience, Google employees individually are not much smarter or more productive than what you'd find in a top-tier computer science department or successful startup. Google's engineering reputation comes from having 20,000 of them, all with access to the same code & information, similar cultural values, and mostly aligned goals. It's a critical mass problem. One smart person is a useful open-source library. Ten smart people is a successful startup. Twenty thousand smart people is Google. There're certain efficiencies of scale that you can get with twenty thousand employees that are all empowered to work together. You get more specialization, so your UI designer is really good, and your UI engineer is really good, and your toolsmith is really good, and your backend algorithms person is really good, and the whole product benefits from that. You get the cross-pollination of ideas that occurs when smart people get together over food in a relaxed atmosphere. And you get the accumulated infrastructure built from having ten years of really smart people working on hard problems. The network organization tends to eliminate the biggest problem that other tech companies have: scale. Typically, you eventually get a dumb middle manager placed on top of a bunch of smart programmers, and the whole group drops to the level of the weakest link. By empowering people to reach out across the organization to whoever's the best person for the task, regardless of the org chart, you can route around weak links. The organization starts being defined by its best performers instead of its worst performers.
  • dschobel 17y ago
    Interesting, thanks! I'd still like to someday understand what makes Google qualitatively different from other companies. Because I don't think 20k smart engineers necessarily yields a functional company nor is immediate access to the top levels always a good thing (for obvious reasons).
    • sgk284 17y ago
      I was at Google in 2007, here's my take on it. The people that are working there aren't just the most brilliant in the world, they literally invented a good portion of the internet, computers, computer science, and programming as we know it. They have "the father of the internet" (Vint Cerf), the creator of Vim (Moolenaar), the creator of Python (Guido), the lead developer of Firefox (Goodger), several of the lead Linux kernel developers, the creator of memcahced (Fitzpatrick), Ken Thompson and Rob Pike (both notable for several things), and hundreds of other developers that have already proven their worth (Peter Norvig and Jeff Dean come to mind). These aren't just smart people, they're smart people who have changed the world. To put it into context, one day I'm sitting in a meeting and someone says "Mike is working on an algorithm for that." Another person asks, "Burrows?", to which the first person says "Yea." They were talking about Mike Burrows, as in the guy who created the Burrows-Wheeler Transform (among other things). Names of people that have had major impacts like this are routinely brought in casual conversation. It's like working in a programming mecca. The crazy thing is, even the names you wouldn't recognize have most likely had substantial impacts as well. As for critical mass, Google has it. I was standing in a hallway one day reading stats about search traffic on one of the walls (the wall slightly beyond Larry and Sergey's office, for those who have been there), and sure enough Larry, Steve Jobs, and some other guys walk on right by me. When you're big enough to have people like Steve Jobs walking around your halls... some doors open up that simply aren't open to most start ups and companies. The thing is though that the company is really laid back. I was eating lunch one day with my team and there was an open seat. Sergey Brin came over and asked if he could eat with us. Another time it happened during TGIF, and we just sat around and drank beers. At a different TGIF I drank beers with Alex Martelli and we talked about some of the Python books he's written and how he got into hacking on Python. TGIF, in case you didn't know, is a weekly meeting that the entire company has. Every Friday the company gets together, Larry and Sergey get up and talk about what Google has done during the past week and then the floor opens up for Googlers to criticize the company, recommend things they can do better, or show appreciation for things well done. Read that again... Every week the company gets together as a whole and does a self-analysis. Any issues that are brought up will be resolved by the next Friday. When Google does something stupid, it's addressed and fixed in under a week. Most companies have a meeting once a year, and there is no self-analysis going on. After the self-analysis is done, Google has beer, food, and often live music. The company just kicks back, relaxes, and bullshits over beer. They do this every week. As for people that haven't yet made a name for themselves... Google will give you the opportunity to. I was there for two weeks before I was running distributed programs across thousands of machines (prior to being there I had never even done serious multi-threaded programming, yet alone distributed computing). I had a copy of the Internet on one of our teams shares that I would run tests and experiments against. Yea, you read that right, a copy of the Internet (text-only). You are effectively given unlimited resources to do whatever you want. Money is never an issue, only brain power is ever in short supply. You'll never be given hard deadlines, you'll never even really be told what to work on... everything is more of a suggestion. You can find a bug, fix it, and push it live in under 4 hours (I've seen this done) and no one will stop you. If you ever get bored and want to join a different team... your desk and items will be moved to that team within 24 hours (assuming that team can take you on). Engineers are viewed as stem cells... if everyone is brilliant than anyone can learn to fill any role, and they do. The teams bond really well. No one eats lunch alone, you always eat with your team. All the food is free, so you don't have people packing lunches, and all the food is delicious, so you don't have people leaving campus for lunch. Whenever there was a big blockbuster movie(like Transformers when I was there), Google would buy out the local theaters on opening day and take the company to see them. They made sure that you were having fun, and they made sure that you had time to interact with your team in non-professional settings. Also, everyone in the company is at your disposal to help. The organization is nearly flat, but it doesn't matter... you'll never see someone say "I'm the Director of Blah", everyone always just uses the title "Software Engineer". It's quite a sensation. I haven't even begun to scratch the surface of what it's like working there. It is truly quite difficult to explain to someone who's never been there. All that said, it's not perfect and there are lots of sore spots (especially as they keep growing). I won't get into them though simply because this is already long winded enough.
• btilly 17y ago
  We're allowed to talk about the smart people. The big deals are what those smart people have set up. That includes the actual scale of the problems we face, the technologies we have, the way development is organized, the way that overall work is organized, and how well the whole package works. Of course I can't say anything specific about any of that because Google rightly views a lot of it as key competitive advantages. Which is why descriptions like mine about the experience of being at Google focus so much on the areas we are allowed to talk about. Like food and dogs and smart people.