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I agree that people prefer a sense of ownership rather than renting, even if renting is in their best interest. However, the problem with a one-time payment is
by terrellm 17y ago
I agree that people prefer a sense of ownership rather than renting, even if renting is in their best interest.
However, the problem with a one-time payment is that the vendor loses incentive to continue supporting the buyer after the transaction. The primary way to generate additional revenues from that customer is, as you say "sell new innovations and features".
This adding of new features can increase complexity which eventually impacts the ease of use and increases the learning curve. These two side effects can have a negative impact on new user signups.
I'm optimistic of the web app user model after having developed desktop software for the past 10 years. Each version has to "work just like the previous, but better". You can only do that for so many versions :)
- gte910h 17y agoI honestly prefer fee-per-month software. It is MUCH cheaper than the equivalent valued software would be for the first 4-5 months, and most software is used infrequently, so I usually save money with the starting and stopping of subscriptions.
- jhancock 17y agoI like SaaS subscriptions as well. Most that hold my data as opposed to just providing a cool tool do not allow you to turn off your subscription for a few months without losing your data.