A "secretary" as they first began was a person you entrusted your secrets to. In the same sense that a "personal assistant" app is supposed to raise productivit

A "secretary" as they first began was a person you entrusted your secrets to. In the same sense that a "personal assistant" app is supposed to raise productivity, a real-life secretary does so but with all the intelligence and ambiguity-tolerance that a normal human brain is capable of. It is a considerable asset, and anyone who treats them as interchangeable cogs is likely to not take advantage of the increased headspace.