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> Starting this year, we will test tools that allow you to use WhatsApp to communicate with businesses and organizations that you want to hear from. That could
by mintplant 11y ago
> Starting this year, we will test tools that allow you to use WhatsApp to communicate with businesses and organizations that you want to hear from. That could mean communicating with your bank about whether a recent transaction was fraudulent, or with an airline about a delayed flight.
Sounds a lot like what WeChat has been doing in China with their Official Accounts.
Best explanation I could find quickly: http://knowledge.ckgsb.edu.cn/2016/01/13/ecommerce/welcome-to-the-wechat-galaxy/ http://knowledge.ckgsb.edu.cn/2016/01/13/ecommerce/welcome-t...
Instead of, say, downloading the Uber app to get a ride, you'd open up WeChat and message its app account.
- masklinn 11y ago> Sounds a lot like what WeChat has been doing in China with their Official Accounts. Or Line, not sure which one was the first.
- lindig 11y agoThis. A messaging app like WhatsApp could become a platform. I'm not sure how the "apps" in this world would look like but I would find it great if text interactions (like on IRC, in the shell, or a text adventure) would have a comeback. Forget most of HTML/CSS and get back to basics ;-) In reality, some graphical UI will probably be necessary.
- mintplant 11y agoI just wish we had a good way to do this without locking it all into a single proprietary platform.
- paublyrne 11y agoText messages?
- joncampbelldev 11y agoYeah I visited china recently and I was very jealous seeing my girlfriend (grew up there) order taxis, pay for food and loads of other small tasks all through WeChat. This should definitely be developed for WhatsApp (or something similar).