My wife had a similar issue last week. She just notice the 600 CAD charge on her credit card. She is on maternity leave and, therefore, she is not using the sof

My wife had a similar issue last week. She just notice the 600 CAD charge on her credit card. She is on maternity leave and, therefore, she is not using the software. She had no warning prior to the automatic renewing date and no invoice after the charge. She called to cancel as soon as she noticed and they decline saying that the 14-day grace period had passed. They "can" only reimburse 50% of the yearly subscription. I know some will say that it is her fault for not having marked the calendar or something, but I disagree. I think that this unfair practices. Furthermore, I'm 95% sure that this kind of behavior is illegal in Quebec. We are still waiting for an email from the "supervisor" on that issue. To be continued..