Went through a similar process when I cancelled by Creative Cloud. I got an email that my credit card had expired, so I put in the details for the new credit ca

Went through a similar process when I cancelled by Creative Cloud. I got an email that my credit card had expired, so I put in the details for the new credit card. I hadn't even realized I was still paying for Adobe CC, so I then called to cancel the service. Support agent went through this same script, I was forced to pay the absurd termination fee and thought that was the end of it. I got an email the next day thanking me for updating my Credit Card information and that my Adobe Creative Cloud subscription had been renewed because the charge on the new credit card info went through. I had to call Adobe yet again and jump through through many, many hoops but eventually got it taken care of. What a terrible experience, I'm going Sketch all the way from here on out.